Shipping policy

Shipping Policy

Effective Date: 10th September, 2024

1. Processing Time

- Orders are processed within 1-2 business days from the date of receipt. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Time

- Standard shipping is typically completed within 3-5 business days after processing. Delivery times may vary depending on your location and other factors.

3. Shipping Methods

- We offer various shipping options at checkout. Shipping methods and costs will be displayed based on your location and order size.

4. Shipping Costs

- Shipping costs are calculated at checkout based on the weight of your order and delivery location. You will be informed of the shipping cost before finalizing your purchase.

5. Order Tracking

- Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your shipment.

6. Shipping Restrictions

- We currently ship only within India. We do not ship to P.O. Boxes or international addresses.

7. Issues with Shipping

- If you experience any issues with your shipment, such as delays or missing packages, please contact our customer service team at Phoenixaddicts@gmail.com. We will work to resolve the issue as quickly as possible.

8. Contact Information

For any questions regarding shipping, please contact us at:

Phoenix Addicts 

Email: Phoenixaddicts@gmail.com  

Live Chat

Thank you for shopping with Phoenix Addicts!